Yes — we work by appointment to ensure every client receives our full attention. Appointments can be booked by phone, email or via social media. Appointment fees are non-refundable.

Standard Bridal Appointment | 45 minutes | £10
Available during our off-peak daytime hours (Monday, Tuesday, Thursday and Friday afternoons). This private, one-to-one consultation is ideal for browsing, consultations, trying up to two wedding dresses or shopping for accessories. Some brides do find their gown during this appointment.

Premiere Bridal Appointment | 90 minutes | £25
Our full 90-minute bridal experience, available throughout the week subject to availability. Enjoy plenty of time to browse with family, try on wedding dresses and complete sizing and paperwork, with refreshments and treats included exclusively with this appointment.

Bridesmaids Appointment | 90 minutes | £25
Please note: Bridesmaids appointments are not available on Saturdays. Available Monday, Tuesday, Thursday and Friday, with plenty of time for your bridal party to browse our bridesmaids collection, explore colours and styles, try on dresses and complete sizing and order paperwork.

Try-On Appointment | Complimentary Off-Peak
For brides or bridesmaids coming in to try on their own ordered items. These appointments are complimentary during our off-peak hours. During our peak evening hours (Tuesday, Thursday and Friday, 6–9pm), a small £10 appointment fee applies. Try-on appointments are not available on Saturdays.

To help us keep our gowns in beautiful condition for every bride, we kindly ask that you don’t wear fake tan or self-tanner to your appointment, as this can transfer onto the dresses. We don’t mind light makeup — we simply ask that you take extra care when trying gowns on.

For hygiene reasons, we also ask that you wear underwear to your appointment and avoid thongs or G-strings (and please don’t attend without underwear). Where possible, nude underwear is best, as it helps you see the dress more clearly and works well under most fabrics.

These small steps help us protect our dresses and ensure every bride enjoys the same special experience. Thank you so much for your understanding — we can’t wait to welcome you!

We understand that this special experience is one you wish to share with your family and close friends and we really do welcome that, we can accommodate bride plus three guests in the bridal suite. Our private suite can accommodate two guests plus the bride, and our bridesmaids suite has had many a bride tribe visit.

Due to the nature of our appointments, displays and delicate gowns, children are not permitted to attend bridal appointments. Children may attend a bridesmaid appointment only when they are being sized or fitted for a junior bridesmaid or flower girl dress.

We also kindly ask that you do not arrive early, as our appointment times are carefully scheduled.

We provide everything you’ll need for your appointment, but for the most comfortable experience, we recommend wearing comfortable underwear and a strapless bra. For hygiene reasons, we kindly ask that you wear full briefs rather than a thong or G-string.

If you have a specific heel height in mind, feel free to bring your own shoes to try on with the gowns. And of course, the one thing you absolutely must bring is your smile! 😊

When ordering a new wedding dress, prices start at £1050 and travel up to £2,500. Average spend is between £1400 - £1800.

We have off the peg options starting at £500

Bridesmaids pricing starts at £210 and travels up to £360.

At Eden Bridal, we delight in creating a memorable and joyful experience as you find your perfect wedding gown. Once you’ve said yes to the dress, we offer two flexible payment options for your convenience:

50% Deposit Option
Pay a 50% deposit at the time of order, with the remaining balance due when your gown arrives in store.

Flexible Payment Plan
Enjoy a stress-free payment plan with no set-up fees, no interest, and no credit checks. Choose flexible terms over 6, 9, 12, or 18 months. Our team will help you select the option that best suits you — all we need is your email address to arrange a secure payment link.

Off-the-Peg Purchases
As these gowns are ready to take home, off-the-peg purchases are kindly required to be paid in full at the time of selection.

Once your selection is confirmed, we’ll take your measurements (not applicable to Off The Peg purchases), finalise your order, and capture celebratory photographs to commemorate this special moment.

We take your bust, waist, and hip measurements and compare them to your designer’s size chart to determine the best starting size. Please note that dresses are made to order, not made to measure, so while each gown is created in your chosen size, it is not custom-shaped to your body. Alterations by an experienced bridal seamstress are often needed to ensure the dress fits beautifully.

All gowns are made slightly longer by design, as length can be shortened but not extended. Depending on your height and proportions, alterations are essential for the perfect fit.

Are there additional fees?
Each designer has specific policies that may include sizing fees, extra length charges, or express delivery costs. Any applicable fees are fully discussed and agreed upon during the ordering process. Occasionally, we may need to confirm pricing for additional fabric, appliqués, or design changes before confirming your order.

At Eden Bridal, we take great care in creating an experience that honours the lifelong memories made when choosing your wedding or bridesmaids dress. We are not sales-focused; our priority is to offer an exceptional, personal experience — taking the time to learn about you, your story, and what truly matters to you — all within an environment that is relaxed, informative, transparent, and joyful.

We give you our undivided attention by exclusively closing the boutique for the duration of your appointment. You will never share your experience with other bridal parties, allowing you to feel completely present and supported. To provide this level of privacy and personalised service, a small appointment fee applies for each visit.

We carry one sample of each wedding dress, and to make sure as many brides as possible can experience our collection, we usually purchase our samples in a mid-size. Unfortunately, we don’t have the space to hold every gown in multiple sizes.

We completely understand that it can feel disappointing not to step into your dream dress in your exact size right away — that feeling is very normal. But please know this is part of the bridal experience for almost every bride. If you’re loving a gown even without a perfect fit, that’s actually a wonderful sign — because when it arrives in your individual size and is tailored specifically to your body, it will feel even more beautiful and truly yours.

During your appointment, we use professional fitting tools such as clips and panels to shape the dress and give you a clear, realistic idea of how it will look and fit in your size. This isn’t something only some brides experience — it’s standard across bridal boutiques for all body types. In fact, most brides don’t try on their gown in their exact size until their own dress arrives, and alterations are always part of creating that perfect, custom fit.

Our goal is to help you fall in love with the gown itself — the silhouette, the details, the way it makes you feel. The perfect fit comes next, and that’s where your dress becomes uniquely and beautifully yours. 💕